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Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

There are few concepts in corporate history that have been as unanimously adopted as metrics. NPS, Sales Per Store, Customer Churn Percentage, Employee Engagement Score … the number of metrics used ...

Properly constructed stipend agreements between hospitals and anesthesia groups can produce important benefits for both parties. Anesthesia practices gain additional revenue which, among other things, ...

Back in February of 2014 when Jeff Hauk was hired as a temporary contractor at Memorial Healthcare in Owosso, Mich., “creating a culture of security” was his assignment. His job was initially intended ...

It is well established that in order to survive and thrive in the new economy every business needs to become a digital business today and this means technology at the core. However, many businesses ...

This study presents an example of a population health initiative in a limited-resource primary care setting that led to significant improvements in preventive care quality metrics in the context of ...

Metrics are tools for supporting actions that allow programs to evolve toward successful outcomes, promote continuous improvement, and enable strategic decision making. Based on the lessons learned ...

This chapter describes recent efforts by the chemical and petroleum industries to define process safety metrics suited to the needs of their enterprises. It then discusses how such concepts can be ...

Properly constructed stipend agreements between hospitals and anesthesia groups can produce important benefits for both parties. Anesthesia practices gain additional revenue which, among other things, ...