Salesforce.com unveiled an on-demand customer support service on Wednesday, in a move to broaden its customer relationship management offerings. Supportforce.com is designed to allow a company's ...

Salesforce.com has made a series of changes to its support services that include the removal of certain features from the Standard tier, but which the company says overall will provide a better ...

Hosted CRM evangelist Salesforce.com Inc. began a new branding campaign this week to draw attention to its customer service support functionality, launching a new Web site at Supportforce.com and ...

Rimini Street will branch out into offering third party support for Salesforce in move that takes the company into software as a service. And in an interesting twist, Salesforce and Rimini are ...