Forbes contributors publish independent expert analyses and insights. The transition to AI voice agents is happening faster than analysts expected. Gartner's Tom Coshow noted that AI voice agents with ...
Using voice AI at work is already happening. Antoni Shkraba Studio/Unsplash You might think AI at work means typing prompts into ChatGPT or getting a slick summary from your inbox. But the real shift ...
Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...
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