Why is positive feedback so important? The Gottman Institute conducted research showing that the "magic" relationship ratio of positive to negative interactions was 5:1 for healthy personal ...

I write frequently about how to give constructive feedback. I think it’s slowly working; people are learning how to deliver feedback in a way that it helps people get better while making them feel ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

Asking a question in a college classroom can be intimidating. And a recent study suggests that how professors respond to students’ questions matters, both to how students think about themselves and ...

Recently, I was teaching a group of managers about giving feedback. I asked: “How many of you give positive feedback always, or almost always, whenever you notice something praiseworthy?” About half ...

Plenty of leaders have hang-ups about how to share input with their teams. Here’s how to move beyond them. How to build an emotionally intelligent workplace The idea can seem overwhelming to leaders, ...