Kroger drops new savings for customers as grocery prices climb

Offering a new way to save, Kroger responds to a shift in how customers are spending.

The tariff refund process has begun for businesses. What about customers?

While shipping companies are pledging refunds for customers who directly paid tariff fees, the situation is much trickier for ...

JetBlue Vacations customers can now ‘buy now, pay later’ for trips

Fly now — pay later. JetBlue Vacations announced this week that it will partner with Flex Pay — a “buy now, pay later” ...

Don’t look now, Amazon. Walmart is coming for your customers

The retail giant has quietly transformed itself into a digital powerhouse, and in the process has been winning over Amazon's ...
Harvard Business Review

When Apologizing to Customers Hurts More Than It Helps

Technology now lets firms detect service failures and issue instant apologies at scale. But across five studies, including a ...
Time

Here's What AT&T Customers Impacted By the Major Data Security Breach Should Do Now

In this photo illustration, the AT&T logo is displayed on a smartphone screen. Reporter On Friday, AT&T announced that the data of nearly all of their over 100 million customers was downloaded to a ...
KVOA

Tucson customers push back on TEP's proposed 14% rate hike

Dozens of Tucsonans voiced strong opposition to Tucson Electric Power's proposed rate increase at a public meeting held at ...

Citizens Bank customers’ personal information compromised in data breach

The personal information of thousands of Citizens Bank customers has been compromised in a data breach that targeted a ...