No matter how hard you work, you can't succeed in the small-business world if you don't put your customers first. But making the most of customer relationships isn't easy. Keeping your clientele ...

Digital government is a trust-based revolution. As global agencies embrace AI and cloud customer relationship management systems, they carry a responsibility to uphold ethics, transparency and ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

"Joining forces with Integrow presents an exciting opportunity for our team and clients," said AR Parker, Chairman and CEO of Cloud Consulting Inc. "Together, we will expand our reach and accelerate ...

Opinions expressed by Digital Journal contributors are their own. “True innovation lies in creating systems that empower organizations to achieve seamless operations. Every CRM solution is an ...

Where technology meets transformation, the name Kalyan Gattupalli stands out as a beacon of innovation, making a game-changing impact on how technology is applied across industries. With a proven ...

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

Colleges and universities, online course providers, and others in the education field use CRM systems to manage relationships with all of their customers (including students, alumni, parents, faculty, ...